Public services
Go ahead on Hinkley points to poor infrastructure decision making
Theresa May has decided that Hinkley will go ahead, with new conditions to protect national security
From disaster to recovery: Learning the lessons of Universal Credit
Almost six years since Universal Credit was first unveiled in the Welfare that Works white paper, the Institute for Government launched a study by Sen
Learning across boundaries: standing on the shoulders of giants
In this guest blog, Graeme McDonald, Director of Solace, explores some of the key issues raised in a new report
NHS England must get smarter about how it engages the public
Chris Wajzer looks at how the NHS should be engaging citizens to tackle this spending challenge
The Responsiveness Ranking: which departments reply to politicians and the public on time?
Which government departments are best at replying to requests for information? Gavin Freeguard constructs a hall of fame – and shame
To help improve public services, stop repeating past mistakes
Seismic shifts in the political landscape have led to uncertainty about the future direction of public service reform
Local public service reform
Providing much-needed clarity on what would help people involved in integrating public services locally to share experiences and improve outcomes on t
Failing Well
Analysing the experiences of four different organisations that endured serious failures, but managed to successfully return to providing good services
A Keynote Speech by Sir Amyas Morse KCB, Comptroller and Auditor General
A keynote speech by the Comptroller and Auditor General, Sir Amyas Morse KCB.
Improving government effectiveness across the world
This report explores how far and under what conditions more than 40 years of public sector reforms in the UK can help other countries in their own eff